Support call and bug tracking software written in Progress for
software development companies..
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The Fast Helpdesk application is
completely written in Progress Version 9.1. It tracks software support
calls, and can assign tasks to any user. Also automatically creates
and tracks bugs, enhancement request and hardware issues. Has integrated
time tracking system to track your support & development staff's
time spent on projects, phases of those projects and specific issues.
more wondering what your outstanding issues are or who is working
into your version control system, has hooks into the Roundtable
how much support really costs your company
to better price software support.
We are looking for some beta testers for our newest release of our Fast Helpdesk
application for Progress version 9.1. If your company is interested, please fill
out our Beta Tester Application Form.
A downloadable demo
version will be available here soon after our beta cycle ends. Please check back
again, or fill out our information request form below for more details.
This completely free application is
written in Progress Version 8/9. It is a database of web site URLs,
titles and descriptions which can be placed into different main and
sub-category levels. Any URL can be launched directly from the application.
There is also powerful searching so you can find the information you
need when you need it. This is being offered FREE
to the Progress community, the only requirement is having a valid
Progress license, version 8.2 or higher running on any Windows 32-bit
platform. Download it here.